RETURNS & SHIPPING

RETURN POLICY

If you’re truly not feeling it, we’ll take it back.

 

If only everything were as straightforward as our returns and exchanges policy:

 

Garment size exchanges and returns
Your Collar For Collar gear not a perfect fit? Please follow the instructions below. We will be happy to process any return or exchange within 30 days of purchase.

 

To get the ball rolling, email your name and order number to orders@collarforcollar.com and we will shoot you a prepaid return shipping label. Simply print it, attach it to the package you will be returning, and drop it off with UPS. Please include all original packaging materials. Any merchandise considered worn upon return will be subject to a $10 restocking fee. Easy enough, so you can focus on the more important things in life (like spoiling your dog).

 

Exchanging gifts
Please follow the above steps and add the gift-giver’s name to the body of your email. If you don’t know the order number, you will need to ask the gift-giver to get it for you.

 

Where do I send it?
Please use the following address to return your item(s).

Collar For Collar
1309 S 204th St, Ste 286
Elkhorn, NE 68022

SHIPPING & HANDLING

Your item(s) will be shipped using USPS and will be free for orders over $75. When your order is placed, you will receive an order confirmation and then a shipping confirmation along with your tracking number. Items usually ship within 24 hours and take 3-5 business days to deliver.

 

***Although we don’t offer International Shipping via the website at this time, contact us and we will do our best to make it happen for you.

 

Questions about your order? Email orders@collarforcollar.com